Configurações de Embed

Incorpore o painel no OmniChannel e envie o contexto do cliente via postMessage.

Status do embed

Standalone

Modo embedNão

Último payload—

URL do embed

/?embed=1

Origens permitidas:

(configurável)

Exemplo de iframe

<iframe
  src="https://gestao-multipla.app/embed"
  width="100%"
  height="700"
  frameborder="0"
></iframe>

Exemplo de payload

{
  source: "OmniChannel",
  event: "CLIENT_CONTEXT",
  payload: {
    omnichannel_ticket_id: "OMNI-123456",
    contact_id: "contact_001",
    customer_name: "João Silva",
    customer_phone: "+55 11 99999-9999",
    customer_email: "joao@email.com",
    document: "00.000.000/0001-00",
    external_customer_id: "cliente_123",
    conversation_id: "conv_789"
  }
}

Último payload recebido

{
  "info": "Nenhum payload recebido ainda"
}